Roots of surveillance standoff go back decades
by Shane Harris

H/T: RINF

In the old days, everyone was linked to a lug nut, and Jim Kallstrom liked it that way.

It was 1985, a simpler time for a cop like Kallstrom, who was in charge of setting telephone wiretaps on suspected drug dealers and mobsters for the FBI’s New York City field office. In New York, Kallstrom’s cases were often won on the basis of incriminating evidence surreptitiously snatched from the mouths of criminal defendants through their phone lines. With a mere 203,000 Americans using mobile phones, people were still tied to the ground, and that gave Kallstrom’s world a certain comforting order.

On any given day, he could stand on a street corner in Manhattan, gaze up at an apartment building with its neat rows and columns of units stacked atop each other, and know that inside each one there was a telephone, tethered by thin copper wire to a single point, sometimes several miles away. In his mind’s eye, Kallstrom could have imagined shrinking himself to the size of an electron and traveling over the phone line, down to the bottom of the building, then shooting beneath the streets, until he ended up in the basement of the telephone company’s switching station. There, the wire emerged, pegged to a rack by a single copper lug nut. Acres of racks lined the walls, each holding rows and columns of lug nuts and their wires, neatly stacked atop each other — the city of New York in analog miniature.

With a warrant in hand, Kallstrom could tell the technicians at the phone office, with whom he had become friendly over the years, “Go up on RR326.” The tech would walk to the rack, find the wire, and clamp on a listening device. Instantly, Kallstrom became an invisible interloper.

FBI agents and federal prosecutors depended on these legal wiretaps to penetrate drug cartels, incriminate money launderers, and spy on mob families. And they needed to be absolutely certain that the line they were on belonged to the suspected dealer, or launderer, or capo named in the court-approved warrant. Not the guy in the apartment next door. Not someone down the block. This guy. This phone. RR326. Lest the agents violate a judge’s order, and perhaps land themselves in jail, this had to be the very same line that snaked back through the subterranean maze of Manhattan, through all those blocks of concrete caverns, back to that certain apartment building, up through the walls and out of the jack and into the phone that was in the hand and next to the mouth of Kallstrom’s target. It was, by design and necessity, a neat, specific system.

And then it all went sideways.

Kallstrom’s friends in the phone company put him on notice in 1985: Over the next few years, those racks and stacks of wires and lug nuts would be swept into the technological dustbin. The telephone network was going digital. Technicians would no longer stand at a rack; they would sit at a keyboard. In some parts of the country that had already made the change, phone calls were traveling as a stream of 1′s and 0′s. Thousands of lines commingled in a single computer. When New York went digital, the phone techs told Kallstrom, they would no longer be able to tap him directly into RR326. In fact, they couldn’t even tell him for sure where RR326 resided in this new engineering matrix.

At the same time that the phone companies were preparing for the transition to digital, the use of cellphones — which were inherently harder to tap because they used phone lines differently than analog devices — mushroomed. From 1985 to ’86, the number of registered mobile-phone subscribers in the United States doubled to 500,000. Within two years after that, the number climbed to 1.6 million. By the end of the decade, the cellphone universe had skyrocketed past 4 million.

Organized crime was an early adopter of the mobile phone. In a communications technique presaging that of Islamic terrorists today, members of the Colombian Cali drug cartel operating in New York would briefly use a phone, toss it, and get a new one. To tap a mobile device, technicians had to install listening equipment on the new version of a lug nut — an “electronic port.” But in most switching stations in New York, there were only half a dozen or so ports available at any one time. Federal prosecutors and agents had to stand in line at phone company offices and fight with each other over whose investigation should take priority. Some prosecutors threatened to haul company employees into court on contempt charges so they could explain to a judge why the phone company was unwilling to execute a wiretap order.

Electronic surveillance, once such a dependable, relatively easy craft, was becoming inordinately difficult, Kallstrom thought. The phone companies, whose annual revenues from mobile subscriptions were cresting over $2 billion in the late 1980s, showed little willingness to make the FBI’s life easier. As the 1990s approached, with the promise of more digitization and more mobility, Kallstrom called his bosses in Washington: “If we don’t do something, we’ll be out of the wiretapping business.”

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